Reference

What lepak44 Does With Your Personal Information

When you open an account with lepak44, you share details we take seriously — your contact information, payment records from Touch 'n Go eWallet, Boost or GrabPay, and how you use the platform.

Account Data TransparencyPayment Record HandlingYour Rights, Clearly StatedData Retention PolicyContact Path for Privacy Queries

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How We Collect and Use Your Information

lepak44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect information you actively provide — your name, email address, contact number and the payment method you register, whether that is Touch 'n Go eWallet, Boost or GrabPay. Each time you make a deposit or request a withdrawal, a transaction record is created and stored

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against your account. We also collect device and session data automatically: your IP address, browser type, and the pages you navigate within the platform. This helps us detect unusual account activity and keep your session secure. We do not sell your personal data to third parties.
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Data shared with payment processors — including the e-wallet operators you use — is limited strictly to what is required to complete your transaction. Where local law requires us to retain financial records, we hold them for the period mandated; once that period ends, data is
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deleted from our active systems. You may request a summary of the personal data we hold on your account at any time by contacting our support team. Use of this platform is subject to local law in Malaysia, and access or eligibility depends on what local
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law permits in your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Every account on the platform sits behind SSL encryption, which means data moving between your device and our servers — including payment details you enter when transacting via Boost or Touch 'n Go eWallet — is encrypted in transit. We apply access controls so that only authorised personnel can view account-level data, and those access events are logged. Cookie data is used to maintain your session and remember your login state; it is not used to build advertising profiles or shared with unrelated third parties. If you clear your browser cookies, you will need to log in again — your account data itself remains unaffected.

SSL Encryption in Transit

All data sent between your device and our platform travels over SSL. This applies to account logins, payment steps via Touch 'n Go eWallet or GrabPay, and any form submission.

Cookie Use and Control

We use session cookies to keep you logged in and functional cookies to remember your preferences. No advertising cookies are placed without your knowledge. Clear them anytime via your browser settings.

Data Retention and Deletion

Financial records are kept for the period required under applicable law in Malaysia. Once that window closes, data is removed from active storage. You may request deletion of non-mandatory records by contacting support.

Access and Correction Rights

You have the right to ask what data we hold on you, request corrections if something is wrong, or ask us to restrict processing in certain circumstances. Submit your request through live chat or email.

PRIVACY CONTACT PATHS

Reach Us With Any Data or Privacy Query

If you have a question about how your personal information is handled, or if you want to update, access or delete data tied to your lepak44 account, our support team is the right first stop. You can reach us through live chat on the platform, via email, or through the account help section after logging in. We aim to respond to all privacy-related requests within a reasonable period and will confirm receipt of your message.

Team online

Live Chat

Start a chat session directly from the platform after logging in. Our team can handle account data queries, update requests and verification questions in real time.

Email Support

Send your privacy request or data access query to our support email. Include your registered account name so we can locate your records and respond accurately.

Account Help Section

Log into your lepak44 account and navigate to the Help section. From there you can submit a written query about your stored data, payment records or account history.

Common Questions About Your Privacy on lepak44

Here are the questions we hear most often about how personal data is handled on the platform. If yours is not covered here, reach out through live chat or the account help section.

We collect your name, email address, contact number and the payment method you register — such as Touch 'n Go eWallet, Boost or GrabPay. Device and session data is also recorded automatically when you log in.

A transaction record is kept against your account for each deposit or withdrawal. The actual e-wallet credentials — your PIN or wallet login — are never stored by us; those remain with your wallet provider.

Yes. Contact our support team via live chat or email, provide your registered account name, and we will compile a summary of the personal data held. We aim to respond within a reasonable timeframe.

We share data only where necessary — with payment processors like Touch 'n Go eWallet, Boost or GrabPay to complete transactions, and where required by applicable law in Malaysia. We do not sell personal data.

Session cookies keep you logged in. Functional cookies remember your preferences. You can clear or block them through your browser settings, though this means you will need to log back in on each visit.

Financial and account records are held for the period required under Malaysian law. Once that period ends, data is removed from active systems. Non-mandatory data can be deleted earlier on your request.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Applepak44 App

What lepak44 Does With Your Personal Information

How We Protect and Manage Your Account Data

SSL Encryption in Transit

Cookie Use and Control

Data Retention and Deletion

Access and Correction Rights

Reach Us With Any Data or Privacy Query

Live Chat

Email Support

Account Help Section

Common Questions About Your Privacy on lepak44

01 What personal data does lepak44 collect when I register?

02 Is my payment information stored after a transaction?

03 Can I request a copy of the data lepak44 holds on me?

04 Does lepak44 share my data with third parties?

05 How do cookies affect my account, and can I turn them off?

06 How long does lepak44 keep my account data?

Privacy Policy

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