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Read These Terms Before You Start

These terms set out what you agree to when you open an account with lepak44 and use our lobby, wallet features, or payment channels including Touch 'n Go eWallet, Boost, and GrabPay.

Account eligibility applies where local law permitsTouch 'n Go eWallet, Boost, GrabPay coveredTerms updated when policy changesContact support for any clause clarification
lepak44 Read These Terms Before You Start
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We handle your account data with the same care we expect you to bring to your login credentials. Encryption is applied at the account and payment layer — including when your Touch 'n Go eWallet or Boost transaction details pass through our system. Here is how we manage four key areas that affect you directly.

Data Retention We retain account and transaction records for as long as required by applicable law. When retention is no longer necessary, data is deleted from active systems on a scheduled basis.
Cookie Use Cookies on lepak44 manage session state and basic site function. You can adjust cookie preferences through your browser settings, though disabling functional cookies may affect how the lobby loads.
Account Security OTP verification is required at login and at the withdrawal step. If you notice an unrecognised login, contact live chat immediately — we can lock the account and begin a review within the same session.
Requesting Changes To update registered details — such as the wallet account linked for Boost or GrabPay payouts — submit a request through live chat with identity verification. Changes take effect after our team confirms the match.
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If a clause is unclear or you believe a rule has been applied incorrectly to your account, our support team is the right first stop. Raise the specific clause you are questioning so we can respond accurately rather than with a general reply. Players in Subang Jaya and across Malaysia reach us through the channels below.

Live Chat Start a live chat session directly from the lobby. Quote your account ID and the specific clause number so we can pull up the right policy version and respond without back-and-forth.
Email Support Send a written query to our support address if you need a documented response. Include your registered email, a description of the issue, and any transaction reference numbers for faster handling.
Account Help Centre The Help Centre in your account dashboard covers common terms questions — eligibility conditions, wallet rules for Touch 'n Go eWallet and GrabPay, and the dispute submission process are all there.

Common Questions on Our Terms

These are the questions we see most often when it comes to account rules and policy conditions. Each answer reflects the current version of our terms — if something has changed recently, the live chat team can confirm the up-to-date position.

These terms apply to every account holder on lepak44. Access and eligibility depend on local law — use of the platform confirms you are permitted to access it in your jurisdiction.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and may result in both accounts being suspended and any pending balance held pending review.

Updated terms take effect as soon as they are published on this page. Continuing to use the lobby or making a deposit via Touch 'n Go eWallet or GrabPay after an update means you accept the new version.

Raise a dispute through live chat within seven days of the relevant activity. Include the transaction reference or round ID. Claims submitted after that window may not be reviewable under our current terms.

We do not store full wallet credentials for Touch 'n Go eWallet, Boost or GrabPay on our servers. Payment instructions pass through each provider's own encrypted channel; we retain only the transaction confirmation record.

Contact our support team via live chat or email with a written closure request. We will confirm identity, process the closure, and advise on the data retention period applicable to your account records.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.